Shipping policy

Shipping Policy

LED Therapy Store Last updated: May 2026 Contact: info.ledtherapy@gmail.com

1. Order Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not processed on weekends or public holidays. You will receive a notification once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping Method Estimated Delivery
Standard Shipping 5–7 business days
Expedited Shipping 2–3 business days

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues or peak seasons.

3. Shipping Destinations

We currently ship within the European Union only. We do not ship outside of Europe at this time.

4. VAT & Taxes

All prices displayed in our store include VAT in accordance with European consumer regulations. The applicable VAT rate is determined by your country of residence within the EU. No additional taxes or duties will be charged at delivery.

5. Order Tracking

Once your order has shipped you will receive a confirmation email with a tracking number. You can use this to track your order directly with the carrier.

6. Lost or Damaged Packages

If your package arrives damaged, please contact us at info.ledtherapy@gmail.com within 14 days of delivery with:

  • Your order number
  • Photos of the damaged item and packaging

We will evaluate the issue and work to make it right as quickly as possible.

7. Incorrect Address

Please ensure your shipping address is correct at checkout. LED Therapy Store is not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately at info.ledtherapy@gmail.com — we can only make changes before the order is fulfilled.

8. Contact Us

For any shipping related questions, reach out to us:

This shipping policy applies to all orders placed through our Shopify store and is governed by applicable EU consumer protection regulations and Estonian commercial law.